Deliver Exceptional CX with Intelligent Data

Customer experience (CX) does not exist in a silo. It plays out in every area of the business, every process, and across all channels. The consistent and exceptional experiences you want to deliver requires perspective created from context, insights, and an intelligent 360-degree view of the business.

Join us at the Leadership Forum to hear from industry thought leaders and product experts, and discover how you can:

  • Create targeted segmentation and marketing campaigns that increase cross-sell and up-sell results
  • Automatically match and link cross-domain data via machine learning to improve customers’ digital journeys
  • Derive insights via AI that help reduce customer frustration, identify friction points, and avoid lost revenue due to churn
  • Take a cloud-first approach to securely managing and governing customer data across your teams, processes, and channels

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Date: On-demand





Accenture

Featured Speakers

Brandon Purcell
Brandon Purcell
Principal Analyst, Customer Insights Professionals
Forrester

Blake Morgan
Blake Morgan
CX Author

Mark Curtis
Mark Curtis
Head of Innovation and Thought Leadership Fjord Design & Innovation from Accenture Interactive

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Alex Brown
Head of Digital Marketing and Transformation
Jardine Motors Group

David Corrigan
David Corrigan
VP Products
Informatica

Manouj Tahiliani
Manouj Tahiliani
VP Product Management
Informatica

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Mathilde le Taillandier
VP Marketing EMEA & Latam
Informatica