18 November, 3-4 pm GMT | 4-5 pm CET
Deliver Exceptional CX with Intelligent Data
Customer experience (CX) does not exist in a silo. It plays out in every area of the business, every process, and across all channels. The consistent and exceptional experiences you want to deliver requires perspective created from context, insights, and an intelligent 360-degree view of the business.
Join us at the Leadership Forum to hear from industry thought leaders and product experts, and discover how you can:
Featured Speakers
Brandon Purcell
Principal Analyst, Customer Insights Professionals
Forrester
Blake Morgan
CX Author
Mark Curtis
Head of Innovation and Thought Leadership Fjord Design & Innovation from Accenture Interactive
Alex Brown
Head of Digital Marketing and Transformation
Jardine Motors Group
David Corrigan
VP Products
Informatica
Manouj Tahiliani
VP Product Management
Informatica
Mathilde le Taillandier
VP Marketing EMEA & Latam
Informatica
RESOURCES
Blog: Enough of Next Best Action—Do You Know What the Next Worst Action is for Your Customer?
Article: The Road to Recovery is Paved with Data
CX Perspectives with Blake and David - Visit to find more resources