This white paper will provide pragmatic advice on maintaining a ICC or COE

Many CoEs and Data Governance initiatives start with the best of intentions, then falter and ultimately fail because of a “cult of personality”—that is, a charismatic leader who keeps the program alive but doesn’t prepare the organization effectively to continue in his or her absence.

Most of these initiatives face the same set of issues that prevents them from remaining a permanent force in the organization. This paper explores some of the common issues for CoEs that struggled to maintain continued relevance. The insights show that the execution of a CoE is an iterative process, which has to be periodically refined and fine-tuned to organizational needs. For a long-term, sustainable CoE, five critical success factors – Agility, Administration, Accountability, Architecture and Automation (the five A’s) – are essential.