GREAT CUSTOMER EXPERIENCES START WITH GREAT CONTACT DATA
A new customer comes to your website and places an order. But the mailing address is undeliverable. Your fulfillment center, however, is all set to deliver to an invalid address.
Without address verification, the worst thing that can happen is the delivery date passes, and the customer is at home saying, "What happened to my order?" 30 percent of customers will never order from you again if they encounter even one shipping error, according to Material Handling and Logistics magazine.
Correct and verify customer contact data before it enters your systems. Bad data can ruin your customer relationships and hurt your brand's reputation. Learn more in this ebook for retailers.