Executive Roundtable:
Creating an effective data strategy for CX
Customer Experience Virtual Roundtable
| Date: | Thursday, July 16 |
| Time: | 10 am - 12 pm EDT |
| Details: |
Zoom Video Conference
We'll send you the Zoom link to the email you provide during registration.
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Join us virtually for our Executive Roundtable: Creating an effective data strategy for CX, where we will outline a data strategy framework for customer experience (CX), including how to develop cross-functional alignment and support within the organization and how to identify the data capabilities to support CX initiatives. Data is key to creating engagement that leads to loyal and lasting customers. However, relevant and consistent customer experiences only happen when you have connected and contextually relevant insights. During the roundtable, attendees will discuss how to:
Our goal is to keep these events just as interactive as they would be in person. We ask that you join us via Zoom video conference and share your video, so we can enjoy face-to-face interaction as we discuss how to create a world-class CX program. Once you attend the Zoom meeting, we'll send you a $25 restaurant certificate, so you can enjoy lunch on us after the event.
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Thank you for your interest. This event is full.
Speakers
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VP, Product Development
Informatica |
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VP, Professional Services
Informatica |
Agenda
| Reimagine Customer Experience for Today's World | 20 min |
| Introductions |
20 min |
| Data Strategy for Customer Experience Roundtable Discussion |
60 min |
| Closing Comments |
10 min |