Date: | Tuesday, July 21 |
Time: | 1:00pm - 3:00pm BST |
Location: |
Zoom Video Conference
We'll send you the Zoom link to the email you provide during registration.
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Join us virtually for our Customer Experience Virtual Roundtable, where we will outline a data strategy framework for customer experience (CX), including how to develop cross-functional alignment and support within the organization and how to identify the data capabilities to support CX initiatives. Data is key to creating engagement that leads to loyal and lasting customers. However, relevant and consistent customer experiences only happen when you have connected and contextually relevant insights. During the roundtable, attendees will discuss how to:
Our goal is to keep these events just as interactive as they would be in person. We ask that you join us via Zoom video conference and share your video, so we can enjoy face-to-face interaction as we discuss how to create a world-class CX program.
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Please fill out this form, and we will email you information about how to join the Zoom meeting.
Agenda
Reimagine Customer Experience for Today's World | 20 min |
Introductions |
20 min |
Data Strategy for Customer Experience Roundtable Discussion |
60 min |
Closing Comments |
10 min |