Informatica
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Join us for our Customer Experience Virtual Roundtable, where we will outline a data strategy framework for customer experience (CX), including how to develop cross-functional alignment and support within the organization and how to identify the data capabilities to support CX initiatives.

Data is key to creating engagement that leads to loyal and lasting customers. However, relevant and consistent customer experiences only happen when you have connected and contextually relevant insights.

During the roundtable, attendees will discuss how to:

  • Identify CX priorities in 2021
  • Modernise data management capabilities
  • Identify key stakeholders
  • Align priorities across the organization
  • Address skill gaps
Our goal is to keep these events just as interactive as they would be in person. We ask that you join us via Zoom video conference and share your video, so we can enjoy face-to-face interaction as we discuss how to create a world-class CX program.
Date: Tuesday, 23 February 2021
Time: 16:00 - 17:30 GMT
Location:
Zoom Video Conference
We'll send you the Zoom link to the email you provide during registration.

Speakers

VP, Product Development
Informatica
Head of Advisory services, EMEA
Informatica

Agenda

Reimagine Customer Experience for Today's World 20 min
Introductions
 20 min
Data Strategy for Customer Experience Roundtable Discussion
 60 min
Closing Comments
 10 min