MDM 360 Summit - New York, NY

Next Gen MDM and Data Governance
Wednesday, February 22, 2017
8:30am - 5:00pm ET

MDM 360 Summit

Next Gen MDM and Data Governance
Wednesday, February 22, 2017
8:30am - 5:00pm ET

Informatica MDM 360 Summit New York

Wed, Feb 22, 2017

Are you looking to lift up your enterprise data governance and improve the customer experience you deliver? If this is important to you, you do not want to miss the MDM 360 Summit where Informatica’s CEO, Anil Chakravarthy, will unveil the game changing data governance and customer experience innovations from Informatica.

This event offers a unique opportunity for you to exchange conversations about the latest trends in master data management and data governance. You'll hear from Fortune 500 companies about their road to success and how they power their digital transformation with data. Informatica product strategists will share the latest on next generation solutions. Don't miss this opportunity to join the world’s largest vendor user community for MDM and data governance.

Why would I be interested in this event?

If you answer yes to any of these questions, this event is for you:

  • Are you looking for innovative ways to use data to help your digital transformation?
  • Do you experience challenges with your customer, product, supplier or other data?
  • Are you asking yourself how to leverage Big Data and IoT on your information management strategy?  
  • Do you want to engage with your peers who are experiencing similar challenges?
  • Am I concerned with how secure my data is in terms of cloud, new technologies and data breaches?
  • Are you working on CRM optimization or integration with or similar?

This complimentary program will feature:

  • Breakout tracks specifically focused on Data Governance, Customer Centricity and Financial Services
  • Ways to support a cloud-first or journey to cloud strategy with Salesforce or others
  • Informatica's customers sharing their innovative success stories
  • The hottest Informatica partners showcasing their value
  • Insightful customer panels debating current industry issues
  • The latest news and strategies on the markets true and only end-to-end MDM solution from Informatica  

Who should attend?

  • Chief Information Officers
  • Chief Data Officers
  • Information Architects
  • Customer Experience Leaders
  • Salesforce or CRM users and admins
  • Business leaders in marketing, ecommerce, supply chain, finance
Date: Wed, Feb 22, 2017
Time: 8:30am - 5:00pm ET
Location: Crowne Plaza Times Square
1605 Broadway
New York, NY 10019


8:30 am - 9:15 am Registration | Breakfast | Partner Showcase
9:15 am - 9:20 am
Opening Remarks
9:20 am - 9:50 am Customer Keynote: Digital Transformation at Freddie Mac - Powered by End-to-End Data Management
9:50 am - 10:30 am Informatica Keynote: Data Powers Business - A Path to a Data-Driven Organization in the world of Cloud and Big Data
10:30 am - 11:00 am Break | Partner Showcase
11:00 am - 11:30 am
Evaluating Tradeoffs to Maximize Value in Data Management Solutions
11:30 am – 12:00 pm Panel Session: The Role of Data in Digital Transformation
12:00 pm – 1:00 pm Lunch | Partner Showcase
1:00 pm - 1:05 pm Breakout Sessions Introductions
  • Data Governance
  • Customer Centricity
  • Financial Services
1:05 pm - 1:30 pm Breakout Sessions
  • Data Governance: Trusted Data through Governance for Better Customer Experiences
  • Customer Centricity: How Mouser Electronics Grows Digital Commerce
  • Financial Services: From Product-Centric to Customer-Centric, Chubb Insurance’s Master Data Fueled Journey to a Total Customer Relationship
1:30 pm - 1:55 pm Breakout Sessions Panel Discussions
  • Panel: The Must Know Foundations for Successful Data Governance
  • Customer Centricity
  • Financial Services
1:55 pm - 2:20 pm Breakout Sessions
  • Data Governance: Merck Research Labs: Successfully Managing Data Governance for the Enterprise
  • Customer Centricity: AmerisourceBergen: One ABC Brings their Partners into View
  • Financial Services
2:20 pm - 2:40 pm Breakout Sessions Panel Discussions
  • Data Governance
  • Customer Centricity
  • Financial Services
2:40 pm – 2:50 pm Transition Break
2:50 pm – 4:00 pm Roundtable Discussions | Technical Breakouts
4:00 pm - 5:00 pm Networking Reception

Pre-registration for the MDM 360 Summit in New York is now closed.

We welcome walk-in registrations. Please proceed to the 4th floor of The Crowne Plaza Times Square for walk-in registration. We look forward to seeing you.

Thank you to our Sponsors



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Thank you to our Speakers

Customer Speakers

Lori Smith

Lori Smith, Enterprise Data Strategy and Governance Director, Freddie Mac

Lori Smith is an Enterprise Data Strategy & Governance Director in the Single-Family Data Governance & Management organization. Ms. Smith has responsibility for master data management capabilities within the Single-Family Division. She is accountable for solution creation, design and implementation of data assets in alignment with future state architecture for business processes.

Ms. Smith joined Freddie Mac in 2003 and has held leadership roles within the Model Operations and Finance organizations. Ms. Smith holds a Bachelor of Science degree in Business Management and Accounting from the University of Kansas School of Business. She is a Certified Public Accountant and a member of the American Institute of Certified Public Accountants. Prior to joining Freddie Mac, Ms. Smith was employed by an international telecommunications company, where she was a member of the Finance organization.

Freddie Mac was established by Congress in 1970 to provide liquidity, stability and affordability to the nation’s residential mortgage markets. Freddie Mac supports communities across the nation by providing mortgage capital to lenders. Today Freddie Mac is making home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. For more information please visit and Twitter @FreddieMac.)

Hayne Shumate

Hayne Shumate, SVP, Internet Business, Mouser Electronics

As Senior Vice President of Internet Business at Mouser Electronics, Inc., Hayne Shumate leads a team that has helped propel Mouser's growth by constantly improving the user experience and the capabilities of the e-commerce business. Joining Mouser in 2008, Shumate consolidated teams from Information Systems and Marketing into a new Internet Business Department capable of supporting and enhancing Mouser's rapid international growth as the company diversified its sales beyond the catalog. Traffic and transactions have increased 500 percent since he joined Mouser. Shumate's department has launched the electronic component industry's most capable Mobile Website (in 16 languages and 27 currencies) and Bill of Materials (BOM) processing tool. He has led systems and process improvements, enabling Mouser's web properties to support more than 6.5 million customer visits per month. He started his career teaching inner-city students with Teach for America before moving into e-commerce and electronic component distribution in 1994. He holds an MBA in Management of Information Systems.

Eric Thiessen

Eric Thiessen, VP Information Management, Selective Insurance Company of America

Eric Thiessen is VP Information Management at Selective Insurance Company of America. Having served many roles within the analytics and information management disciplines during his career at Selective, he is currently responsible developing and executing strategies for business intelligence, advanced analytics, data governance, and master data management. In alignment with business initiatives, these strategies are designed to improve the return on information investments.

Pete Stormer

Pete Stormer, Director of Data Management, AmerisourceBergen

Pete Stormer has over 20 years’ experience in master data management. In his role at AmerisourceBergen, he is responsible for defining the enterprise strategy and providing guidance to the individual business units for data management.

The scope of Pete’s responsibilities is ‘all things data.’ Central in the strategy is master data management for product, business partner and patient. In support of the master data is data quality management. Tying all the master data together is a data governance program. Beyond the master data, reference data is included in the data management processes. As all of these processes mature and become part of the culture, these same deals will be applied to transactional data in data warehouses and stores.

Pete has BS in Biochemistry from Penn State University and an MS in Quality Assurance and Regulatory Affairs from Temple School of Pharmacy. Prior to AmerisourceBergen, Peter spent 25 years with Rohm and Haas, a specialty chemical manufacturer in positions ranging from research chemist to import/export compliance lead to master data specialist.

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Joe Blank, Global Director, Information Management, Business Intelligence & Analytics, S&P Global

Joe is responsible for providing leadership and developing strategies to strengthen the S&P Global Corporate IM&A environment. This includes building of advanced analytics platforms, improving the data quality and standardization of data, creating self-service visualizations, creating a Corporate Data Warehouse that enhances the HR , Sales, and Financial Management Reporting environments. Joe creates a collaborative business intelligence environment and drives cross-functional data integration and analytics for S&P Global.

Pamela Larsen

Pamela Larsen, Manager, Enterprise Master Data Applications, American Family Insurance

Pamela Larsen has more than 30 years of professional IT experience in leadership and data architecture roles for mission critical applications. Her competencies include MDM, Data Architecture, Data Integration, Customer Mastering and Business Intelligence.

In her current role, she is responsible for providing leadership to our MDM solutions and driving to create a roadmap for MDM domain evaluation. Her team has implemented MDM for the Customer domain that masters and integrates the customer, prospect and lead data across the enterprise; and is in development for MDM for Reference Data domain.

Pamela has a BS in Computer Information Systems from Arizona State University. She was a co-lead for the Wisconsin Informatica User Group from 2006-2014.

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Kevin Remphrey, Director, Information Technology, Merck

Kevin Remphrey has over 18 years of pharmaceutical IT experience. He has 17 years of experience in sales and marketing with 10 of those years focused on information management. Kevin has recently moved into a role leading information architecture across Merck Research Labs with a focus on Clinical and Regulatory Affairs. In this role, he is responsible for driving the information architecture strategy for the division and enabling the appropriate master data management tools and capabilities.


Pradeep Mohapatra, Head of Data Management, Chubb Insurance

Pradeep joined Chubb Group of Insurance Company during early 2014 and Heading the Data Management department. He is responsible for developing the centralize Data Management practice to implement enterprise data initiatives. Pradeep’s team acts as a nucleus collaborating with business data user groups to ensure consistent information delivery, techniques, tools, and governance.

Before joining Chubb, Pradeep served as Director of Enterprise Data Management Group at Wyndham Worldwide responsible for executing Enterprise Data Warehouse, Business Intelligence, Data Migration, Data Consolidation, Data Privacy, Real-Time Data Services and Statistical Modelling related strategic initiatives.

He has been solving complex Data problems with technology and process optimization techniques for nearly a decade. His expertise in Enterprise Information strategy implementation in multifaceted organizations along with his broad range of experience in business data services, provide him with a unique perspective of the art of leveraging partnerships to deliver incremental business benefits.

Pradeep has 20+ years of strong Information Management background implementing Data Monetization, MDM, CRM, BI, Analytics, Data Quality & Data Warehouse solutions at an Enterprise level as well as rolled out Data Governance strategies across the organization. In addition, Pradeep spent several years focusing on Service Oriented Architecture, Information life-cycle management and large scale CRM implementations for Hospitality & Telecom organizations.

Tom Gottweis

Tom Gottweis, Head of Data Strategy, Winsupply

Tom graduated from the University of Toronto with a B.Sc. Computer Science. Tom's work history includes BASF Corp., Party City, and Lexis Nexis Corp. in various engineering and architecture roles in Salesforce automation, Data Warehousing, Web Search and Data Provisioning, and Master Data Management. Tom was heavily involved with Informatica Siperian at LexisNexis where the platform was used in the Entity Data Mastering program in support of the New Lexis Initiative. This consisted of 6 different sets of mastered entitiy data including Attorney, Law Firm, Courts, Judges, Geography, and Customer. He is currently working at Winsupply Inc. as Head of Data Strategy where he is the Program Sponsor for the PIM and Master Data Management programs.

Sponsor Speakers

Ravi Gunturu

Ravi Gunturu, Business Head – Enterprise Data Management Practice, Cognizant

Ravi Gunturu heads the Enterprise Data Management practice for Cognizant. With 23 years of consulting, research and Information management experience, he is partnering with Fortune 500 firms to continuously build and deploy strategic data assets for their competitive advantage. Currently, Ravi is positioning Master Data Management and Data Governance capabilities that help deploy systems of intelligence leading to smart customer and innovative product mastering solutions.

Amit Jha

Amit Jha, Global Practice Head, Data Management, Wipro

Amit has over 19 years of Business and IT experience in the areas of Data Management and Analytics solutions. In his current role, Amit heads the Data Management practice in Wipro’s Analytics Business Unit. He is responsible for practice vision and strategy, GTM (Go-To-Market) definition, Customer Advisory, Competency development, thought leadership and nurturing of emerging trends and partner ecosystem management in the areas of MDM/next-Gen Data Management, Data Governance, Data Quality & Application Data Management.

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Adam Sigg, Director, Customer Solutions Group, Infoverity

Adam Sigg is the Director of Customer Solutions at Infoverity, a leading provider of MDM and PIM strategy and implementation services. Adam takes pride in his team's ability to give clients their time back to work on their business instead of responding to it. For the last 9 years, Adam has worked in industries including financial services, energy distribution, durable goods distribution and information services. He understands that customer master projects depend on many teams inside and outside the organization, and he has the understanding of both the technology and process to work with everyone involved. Away from work, he enjoys time with his family, volunteering and skiing.

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Prasanna Rajagopalan, Analytics & IM Practice Head, Trianz

As Trianz's Analytics & IM Practice Head, Prasanna is responsible for practice development, delivery of big data analytics solutions and for leading a rapidly growing team of consultants. With over 20 years of Data Management and Analytics experience, Prasanna, partners with Trianz clients in solving business challenges leveraging Big data and Analytics capabilities. Prasanna’ s business analytics experience includes Strategy consulting, Customer 360, Next best action, customer segmentation, Campaign effectiveness, performance management, predictive asset optimization solutions Big data, IM foundation, MDM, Data Governance, self-service analytics and cloud adaption.

Chris Lucas

Chris Lucas, VP, Global Solution Architecture & Engineering, Dun & Bradstreet

Chris currently is VP – Global Solution Architecture & Engineering. In this role Chris leads a team that is responsible for problem formulation, discovery and solution design for our more complex integrated solutions, with our largest customers. Chris has been with D&B for 19 years and prior to his current role, he has held leadership positions in Product Management and Product Strategy.

Prior to joining D&B, Chris was at InfoGroup for 10 years in Sales and Sales Engineering roles. In total Chris brings almost 30 years of business-to-business information and information technology experience and is considered a subject matter expert in the areas of MDM, Digital Marketing and CRM. During that time Chris has led engagements with over 50 Fortune 500 companies, helping them improve and leverage their customer information for the purposes of creating and maximizing customer relationships and revenue opportunities.

Informatica Speakers

Anil Chakravarthy

Anil Chakravarthy, Chief Executive Officer, Informatica

Anil Chakravarthy is the chief executive officer of Informatica. Previously, Anil was the executive vice president and chief product officer responsible for product development, product management and product marketing.

Prior to Informatica, for nearly a decade, Chakravarthy held leadership roles at Symantec Corporation. Most recently Chakravarthy was the executive vice president of Information Security at Symantec, responsible for overseeing engineering, product management and operations for an extensive product portfolio including Data Loss Prevention, E-Mail and Web Security (on-premise and cloud), Managed Services, Trust Services and Authentication. Previously at Symantec, Chakravarthy led multiple product groups including Endpoint Protection, Mobile Security and Management, Encryption, Storage and High-Availability and India Product Operations as well as Enterprise Global Consulting.

Prior to Symantec, Chakravarthy led product management for enterprise security services at VeriSign. Chakravarthy began his career at McKinsey & Company, where he rose to become the co-leader of the E-Business Practice in the Business Technology Office.

Chakravarthy received a Bachelor of Technology in Computer Science and Engineering from the Institute of Technology, Varanasi, India. Additionally, Chakravarthy received his Master of Science and Ph.D. from the Massachusetts Institute of Technology.


Suresh Menon, SVP and GM, Information Quality Solutions, Informatica

Suresh Menon is the Senior Vice President and General Manager of the MDM business unit at Informatica. In this role, Suresh is responsible for Product Management and Engineering for Informatica’s end to end MDM Solutions.. He offers over 20 years of experience spanning product management and business development, as well as vast domain expertise across various industries.


Ron Matusof, Vice President, MDM Customer Success, Informatica

Ron Matusof is Vice President of MDM Customer Success and Advanced Customer Engineering at Informatica. Ron joined Informatica as part of Informatica’s acquisition of Siperian and in total has more than ten years of experience in all aspects of Master Data Management. Over his 30 year career, Ron has held senior technical leadership positions with BroadVision, Interactive Network, and Link Flight Simulation. He holds a Bachelor degree in Electrical Engineering from the University of Pittsburgh and has published over 20 technical papers covering a variety of topics.

Kevin Fleet

Kevin Fleet, Vice President, Informatica Professional Services, Informatica

Kevin Fleet is Vice President of Strategic Services within the Professional Services organization (IPS) at Informatica. In this role, Kevin has global service delivery responsibility for Technical Architecture, Enterprise Information Management, Data Governance, and Business Transformation Solutions. Kevin’s team is dedicated to ensuring the success of Informatica’s most strategic customers, which is achieved by leveraging the group’s unparalleled experience, industry leading best practices, and world-class solution delivery capabilities.

Prior to joining Informatica in 2011, Kevin was Executive Director of Global Data Management at Pfizer. In this role Kevin was the global lead for data management, with responsibility for developing and delivering shared technology, solutions and support services for data warehousing, data integration, business intelligence, and master data. Kevin also chaired the Pfizer Data Governance Council, and was the de facto Chief Data Officer, responsible for driving data strategy across the Pfizer organization.

Kevin’s technology career spans over 20 years working in both business and technical capacities across various industries including Manufacturing, Technology Services, Life Sciences, and Healthcare. He has a broad and deep technology background, ranging from ERP implementation to database administration, application development, and analytics solution delivery. Kevin holds a BA in Economics from the University of California, San Diego. Follow Kevin on Twitter @kevin_fleet.


Ben Rund, Senior Director, Product Marketing, Informatica

Ben's experience is built around all disciplines of communication such as Journalist, PR Consultant, Corporate Marketing, Field Marketing and Product Marketing. He studied economics and PR. As CMO of Heiler Software, Ben helped to build the MDM for product data market and positioned Heiler Software as the leading PIM vendor. For Informatica Ben leads product marketing for Information Quality Solutions which includes Master Data Management, Catalog Procurement, Data Quality and Data as a Service. Ben’s passion is focused on the return of information. Projects like and his listing as top omnichannel influencer complete his expertise in the enterprise information management world.


Manouj Tahiliani, Senior Director, Product Management, Informatica

Manouj Tahiliani is responsible for Informatica’s Cloud MDM and Industry Solutions Product Management. He is highly experienced professional and thought leader with 20+years of experience spanning Oracle, GE Capital and Eaton Corp. He is also an advisor to start-ups in the Big Data and Knowledge Analytics space. Prior to Informatica, he led the Product Management and Strategy for Oracle’s MDM applications. He brings vast domain expertise that spans Industry solutions like Customer Experience (CX) and technologies like Data Integration, BI and Big Data both from a Cloud as well as On-Prem standpoint. Manouj has multiple Patents in the Data Management space and holds a bachelor’s degree in engineering and a master’s in business administration. He is also a certified Project Management Professional (PMP), Six Sigma Expert and Scrum Product Owner.


Peter Ku, Senior Director Industry Solutions Consulting – Financial Services, Informatica

Peter Ku is responsible for Informatica's Global Financial Services industry solutions consulting practice. He is an expert in helping financial services organizations leverage data and related data management solutions to achieve their top business imperatives from regulatory compliance to improving customer experience. Mr. Ku spent 6 years in the credit card industry with Providian Bancorp and Visa International and 5 years in the residential mortgage technology industry with Dorado and Ellie Mae and over 15 years working with data integration, data quality, data mining, master data management, and data governance software industry. He is a regular presenter at industry events including FIMA, IDC Financial Congress, ACORD, and other industry events across the globe and author of many articles related to Big Data, regulatory compliance, credit risk management, operational risk, and driving customer insight and growth across the enterprise. He holds an MBA in Corporate Finance from the University of San Francisco and Bachelors of Science in Marketing from Hawaii Pacific University.

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Chris Phillips, Director, Product Management, Informatica

Chris has a detailed understanding of data quality challenges facing businesses today and how to best address them. In his product management role he works with customers to identify and design best of breed data quality solutions. Working as a Senior Consultant with Informatica Professional Services, has given Chris hands-on experience in implementing data quality solutions tailored to specific customer needs. Chris joined Informatica when the company extended its offerings to include next generation data quality solutions with the acquisition of Similarity Systems. Chris has held a variety of roles in systems consultancy and implementation with leading organizations such as Quantum Corp and specialist solution providers like UKprocure.


Ian Stahl, Director of Product Management, Informatica

Ian Stahl is Director of Product Management. In this capacity, Ian defines Master Data Management product strategy and roadmap for data governance applications, as well as development frameworks for MDM-aware applications. Ian joined Informatica from IBM, and previously Initiate Systems, with more than 15 years of experience in enterprise software, and 9 years in Product Management and Product Marketing in Master Data Management.

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Thomas Brence, Director, Product Marketing, Informatica

Thomas Brence is the Director of Product Marketing for Informatica’s Data as a Service offerings. Located in the Research Triangle Park area of North Carolina, he has spent his entire career working for technology companies in various product marketing roles. Thomas holds both a Bachelor of Science degree in Marketing and an MBA from Saint Francis University in Loretto, Pennsylvania.


Prash Chandramohan, Principal Product Marketing Manager, Informatica

Prash Chandramohan is customer-focused product marketer at Informatica responsible for Informatica MDM and Big Data Relationship Management. Prash brings a breadth of knowledge due to his passion for the industry and experience working with several large MDM implementations around the globe. Recognized as an industry thought leader in Master Data Management, Data Quality, and Data Governance, he shares best practices, expertise, and guidance on his award-winning blog As a top Big Data social media influencer, he engages passionately with the Twitter community as @MDMGeek.

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Monica Mullen, Solutions Marketing Manager, Informatica

Monica Mullen is responsible for Informatica's solutions for customer centricity and customer data strategies. She believes that trusted, contextual data is the missing leg of the people/process/technology stool. She’s worked with companies across industries to help them capture the immense strategic value of their data so they can conquer complexity and capitalize on changing customer conditions. These companies transform themselves by arming front-line staff, back office employees, and executives with the insights they need to confidently move toward the best outcome, regardless of the challenge. Connect with Monica on LinkedIn,, or follow her on Twitter at @monica1mullen.


Session Abstracts

General Session

Customer Keynote: Digital Transformation at Freddie Mac - Powered by End-to-End Data Management
Lori Smith

Standards compliance, cost reduction, and risk mitigation are core elements to helping a business grow. Freddie Mac, one of the two government-sponsored enterprises charged with providing liquidity and stability into the U.S. housing market, operates in a highly regulated industry with strict requirements for data governance. For years, Freddie Mac has used Informatica solutions as the basis of a continually evolving Data Governance program to help ensure that its data can be trusted to help keep the housing market healthy. Learn how Freddie Mac is adopting Informatica Master Data Management to strengthen risk management while unlocking the value of data.

Informatica Keynote: Data Powers Business - A Path to a Data-Driven Organization
Anil Chakravarthy, Suresh Menon, Jitesth Ghai

Disruptive companies use data to deliver exceptional customer experiences, build great products and drive operational efficiency. In the future, only organizations that follow suit and invest in their most powerful asset, DATA, will have the most profound impact on their businesses and their ultimate success. This session will define a repeatable strategy and path for powering business with data. We will share a live introduction of Informatica's latest cloud innovations for next generation MDM & Data Governance.

Evaluating Tradeoffs to Maximize Value in Data Management Solutions 
Ron Matusof

You have invested a lot of time and money into your data management solutions. How do you ensure that you are getting the most from your investment? In this session, we will discuss a practical approach to evaluating your design tradeoffs to maximize the success of your implementation and the returned value from your investment.

Breakout Sessions

Data Governance Track

Trusted Data through Governance for Better Customer Experiences
Pamela Larsen

American Family Insurance’s vision is to be the most trusted and valued customer-driven insurance company. To be customer-centric, American Family Insurance has built a governance backbone that ensures that their data can be consistently trusted for all of their business initiatives. Join us for this informative session to hear about American Family Insurance’s journey with Master Data Management, Data Quality and the successes they have experienced.

Merck Research Labs: Successfully Managing Data Governance for the Enterprise
Kevin Remphrey

Understanding the everyday hurdles of managing information across a large organization can be challenging. Without the right data governance framework in place, it would be impossible. Join Kevin Remphrey from Merck as he shares their approach to building a successful data governance program for their enterprise. Kevin will discuss how they leverage the right tools to improve overall information architecture and management. You’ll even hear about their future plans to improve information governance, quality, and utilization. You won’t want to miss this one!

Customer Centricity Track

How Mouser Electronics Grows Digital Commerce
Hayne Shumate

Engineers turn to Mouser Electronics to quickly find, select, and buy the electronic components that meet their specifications. They discover Mouser through the web site where three-quarters of transactions are completed. Its detailed product pages are a critical differentiator for Mouser, enabling better search, conversion, and sales. A worldwide, leading authorized distributor of electronic components and semiconductors, Mouser specializes in the rapid introduction of new products and technologies for more than 600 manufacturers. Join this session to learn:

  • How Mouser sustains 20% annual growth in web sales
  • How product information management is elemental to Mouser’s success in providing a great customer experience
  • The lessons learned from this experience, and the next steps in Mouser’s journey

AmerisourceBergen: One ABC Brings their Partners into View
Pete Stormer

Located at the intersection of pharmaceutical manufacturers and healthcare providers, AmerisourceBergen Corporation (ABC) is a $147B global pharmaceutical services and distribution company. The company’s success rests on knowing its diversified and shifting customer mix and serving customers with innovative programs and solutions that support healthcare. Formed in 2001 as a result of a merger and with continued acquisitions since, AmerisourceBergen has become a group of companies under one banner. Hear how the company is rebranding as One ABC to:

  • View business interactions holistically across multiple business groups and serve customers as a single company
  • Track and trace 1.5 million product lines from customer manufacturers to distribution to pharmacy and provider customers for regulatory compliance
  • Create a data management foundation that will impact reporting, process and customers for continued organic growth

Financial Services Track

Chubb Insurance: From Product-Centric to Customer-Centric 
Pradeep Mohapatra

Chubb Insurance’s Master Data Fueled Journey to a Total Customer Relationship

Chubb Insurance recently made a foundational investment in its data strategy in order to shift from a product-centric to customer-centric organization. Their goals were to efficiently retain customers and boost loyalty while also increasing cross-sell and up-sell opportunities across product lines to existing customers. They realized that they needed a technology partner when they discovered that their customer information was scattered among multiple applications. The highly skilled sales team at Chubb Insurance was spending countless hours manually pulling together fragmented customer, policy and product information that was scattered globally across dozens of applications with no real insight into the customer.

In this session, Pradeep Mohapatra, Head of Data Management, will share Chubb’s journey and how Informatica Master Data Management helped them transition from a product-centric to a customer-centric organization. You will learn how Informatica's Total Customer Relationship solution empowered Chubb's customer-facing teams with instant access to the 360 degree view across three lines-of-business, regions and functions.  Chubb will also share keys to success and lessons learned so that you can learn from their story and get started on your own customer-centric strategy.

Roundtable Topics

Roundtable discussions will be led by an Informatica expert and/or partner solution expert. Please come prepared with questions and discussion points. Each table is first come, first serve, with a maximum of 10 attendees.

  • Journey to Cloud
  • Healthcare & Life Sciences
  • Building the Business Case
  • Implementation Best Practices
  • Big Data: Bring your big data asks to big data experts
  • MDM - Supplier 360: Discuss supply chain efficiency and trust
  • Reference Data Management: Discuss your needs and challenges around reference data
  • Data Quality: Discuss the journey to great quality data and Informatica solutions
  • Data Security: Discuss questions about data security, privacy and more
  • DaaS: Discuss how to keep your marketing contact data current
  • Customer Experience: Discuss challenges and Informatica solutions for customer-centricity (MDM, Customer 360, Customer 360 for Salesforce and more)
  • Data Governance: Discuss ways to establish holistic data governance processes and solutions
  • MDM - Product 360: Discuss how to sell more products faster

Technical Breakouts

What's new with Informatica's end-to-end MDM solution?
Manouj Tahiliani, Prash Chandramohan

Go deep on the market's only true, modular, end-to-end MDM and all innovations such as new applications, great user experience, big data scale and how we enable your journey to the cloud. Learn more about Customer 360, Customer 360 for Salesforce, Product 360, Supplier 360 and Relate 360 apps on the MDM platform.

What's new with Informatica's Data Quality & Governance Solutions?
Chris Phillips, Ian Stahl

Discover the latest innovations in our market leading data quality and governance tools. Hear from the experts how we can ensure that you have the highest quality data for your business initiatives. 

Join us for a special announcement: Changing the Game of Enterprise Data Governance