Business Transformation & the Customer Experience
Thursday 12 May 2016, Stockholm
Business Transformation & the Customer Experience
Thursday 12 May 2016, Stockholm
Business Transformation & the Customer Experience
Date: | Thursday 12 May 2016 |
Time: | 09:00-12:30 |
Location: | 7A Centralen Vasagatan 7 111 20 Stockholm |
Welcome to the Digital Experience Summit!
The rapid pace and scale of disruption in our time is unprecedented. References to a Digital Revolution or Fourth Industrial Revolution, as discussed recently at Davos World Economic Forum, are certainly not inappropriate.
Disruption opens the stage for new entrants and completely new business models, and requires established enterprises to rapidly transform in order to remain relevant and competitive.
Join us on May 12th to listen to global and local thought leaders and discuss with peers:
We look forward to seeing you on May 12th!
The event is designed as a forum for C-level, VP, or Director within line of business (primarily marketing, sales, customer experience) and IT.
8.30-9.00 | Registration and Breakfast |
9.00-9.10 | Welcome, Ben Rund, Senior Director Product Marketing, Informatica |
9.10-9.50 | Digital Revolution - Great Data and Connected Customer Experiences, Jim Davis, CMO, Informatica |
9.50-10.20 | The Digital Enterprise: It’s not the products, it's the users! Why UX-driven business development is key for digital transformation, Frans Borgstrand, Partner, Deloitte Digital |
10.20-10.40 | Coffee and Networking |
10.40-11.10 | Combining Human Science with Data Science, Mats Johard, Nordic Head of Consulting, Cognizant |
11.10-11.40 | Digitalization and the Future of Customer Relations at SEB, Rasmus Järborg, Chief Strategy Officer, SEB |
11.40-11.50 | Closing remarks, Ben Rund, Informatica |
11.50-12.30 | Lunch |
* preliminary and subject to change
Speakers
Rasmus Järborg Chief Strategy Officer, SEB |
Jim Davis CMO, Informatica |
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Mats Johard Nordic Head of Consulting, Cognizant |
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Frans Borgstrand Partner, Deloitte Digital |
Ben Rund Senior Director Product Marketing, Informatica |
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