Digital Experience Summit

Business Transformation & the Customer Experience
Thursday 12 May 2016, Stockholm

Digital Experience Summit

Business Transformation & the Customer Experience
Thursday 12 May 2016, Stockholm

Digital Experience Summit

Business Transformation & the Customer Experience

Date: Thursday 12 May 2016
Time: 09:00-12:30
Location: 7A Centralen
Vasagatan 7
111 20 Stockholm

Welcome to the Digital Experience Summit!

The rapid pace and scale of disruption in our time is unprecedented. References to a Digital Revolution or Fourth Industrial Revolution, as discussed recently at Davos World Economic Forum, are certainly not inappropriate.

Disruption opens the stage for new entrants and completely new business models, and requires established enterprises to rapidly transform in order to remain relevant and competitive.

  • What does digitalization and a new buyer journey mean to your total customer relationship?
  • How do you extract meaning from huge data volumes created by digital footprints and connected devices?
  • How do you build engaging interactions for a digital experience that makes your customer buy and come back for more?

Join us on May 12th to listen to global and local thought leaders and discuss with peers:

  • How to outpredict and outperform your competition in times of disruption, resistance and change
  • Critical success factors of a digital, data-driven enterprise
  • How to fuel customer-centric strategies with great, trusted customer data

We look forward to seeing you on May 12th!

The event is designed as a forum for C-level, VP, or Director within line of business (primarily marketing, sales, customer experience) and IT.

Agenda*

8.30-9.00 Registration and Breakfast
9.00-9.10 Welcome, Ben Rund, Senior Director Product Marketing, Informatica
9.10-9.50 Digital Revolution - Great Data and Connected Customer Experiences, Jim Davis, CMO, Informatica
9.50-10.20 The Digital Enterprise: It’s not the products, it's the users! Why UX-driven business development is key for digital transformation, Frans Borgstrand, Partner, Deloitte Digital
10.20-10.40 Coffee and Networking
10.40-11.10 Combining Human Science with Data Science, Mats Johard, Nordic Head of Consulting, Cognizant
11.10-11.40 Digitalization and the Future of Customer Relations at SEB, Rasmus Järborg, Chief Strategy Officer, SEB
11.40-11.50 Closing remarks, Ben Rund, Informatica
11.50-12.30 Lunch

* preliminary and subject to change

Speakers

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Rasmus Järborg

Chief Strategy Officer, SEB

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Jim Davis

CMO, Informatica

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Mats Johard

Nordic Head of Consulting, Cognizant

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Frans Borgstrand

Partner, Deloitte Digital

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Ben Rund

Senior Director Product Marketing, Informatica

Yes, please register me for this Digital Experience Summit.

Please fill out this form and we will email you specific information about the upcoming Digital Experience Summit.

Session Descriptions

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