Exclusive Invitation: Customer 360 Workshop for Enterprise Architects

Digital transformation and systems modernisation that support customer initiatives require a foundation of trusted data that delivers a comprehensive view of customers, relationships, preferences, interactions and transactions. The unique challenge for enterprise architects involves an approach that is much different than the traditional application and data warehousing architectures.

Customer data exists across an ever-increasing number of channels, systems and applications, all of which are disconnected, and may hold data that is inconsistent, incomplete, and inaccurate. By separating out and centrally mastering key customer data from operational applications and systems of record, businesses can uncover significant insights, context, and relevance and use them to fuel market differentiation.

Join the instructor-led workshop to:

• Learn how to design a next-gen architecture to connect, correct, and consolidate data into a trusted 360 customer view that can be used to drive analytical and operational insights.
• Receive hands-on experience on how to create REST-based Business Services and User Interfaces to support your enterprise architecture.
• Discuss ways in which you can engage with your business stakeholders since data fuels many business-driven initiatives.

Who Should Attend?
This invitation-only workshop is tailored for enterprise architects who are leading the effort to gain more value out of their data.

Attendees should have:

• An understanding of data management principles and practices
• A general knowledge of managing data assets definitions, processes and standards
• Familiarity or prior experience with data management tools like Data Integration, Data Quality

Attendees should bring:
A personal laptop with the latest version of Google Chrome browser. No software installation is required on your laptop.

Agenda